John Chernesky, SVP of North America Sales & Trade Marketing for Princess, will be your morning host throughout the weeklong conference, starting with our opening general session and continuing through the week with The Wake Show, with special industry guests each day!

Today’s morning session features John and Chief Commercial Officer Deanna Austin discussing where we’re at and what lies ahead for Princess.

Princess President Jan Swartz also makes a special appearance to talk about the critical role travel advisors will play in getting cruising, and travel in general, back on its feet. 

John Chernesky, SVP of Sales & Trade Marketing

Deanna Austin, Chief Commercial Officer

Jan Swartz, Princess President

DATE: Monday, May 3, 2021

TIME: 8 am PT / 11 am ET

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John Chernesky, SVP of North America Sales

Marsha Patrick, Director of Sales, West Coast

DATE: Monday, May 3, 2021

TIME: 9 am PT / 12 pm ET

Learn our favorite tips on how to get your clients to upgrade to a Connoisseur cruisetour or Club Class accommodations, and use POLAR Online features to do it at little to no additional cost. Learn the keys to creating lifetime memories for your clients and increase your bottom line at the same time.

Anthony Viciana, Director of Sales, Eastern U.S. & Canada

Judy Kale, Business Development Manager

DATE: Monday, May 3, 2021

TIME: 10 am PT / 1 pm ET

In this session, you will learn to have an informative dialogue with your clients to better understand their desired vacation experience as well as uncover common misperceptions that they may have around cruising. You will learn key factors on why first-time cruisers enjoy Princess and how we deliver meaningful travel at an incredible value for every destination.

 

Wendy Prater, Business Development Manager

DATE: Monday, May 3, 2021

TIME: 1 pm PT / 4 pm ET

Join the Princess Sales team for some fun & games, fine conversation and some prizes at the Connect with Princess after party/happy hour. Bring your best virtual background or use one of ours at OneSourceCruises.com and let’s talk travel, mingle and have a good time!

DATE: Monday, May 3, 2021

TIME: There are three different After Parties considering Accommodating Pacific, Mountain/Central, and Eastern Time Zones. Please sign up as appropriate for your region.

Join John Chernesky, our SVP of Sales & Trade Marketing, plus a special industry guest for a few laughs and fine conversation as we kick off today’s Connect with Princess program. Coffee’s on John! (Not Really).

John Chernesky, SVP of Sales & Trade Marketing

Brad Tolkin, Co-Chairman/CEO of World Travel Holdings, with more than 30 years of experience in the travel industry. Brand was inducted into the CLIA Hall of Fame in 2014.

DATE: Tuesday, May 4, 2021

TIME: 8 am PT / 11 am ET

Learn how to use and combine Princess’ various fare codes and sales programs to benefit your clients, win their loyalty and set yourself apart as a Princess Expert.

Kate Carideo, Business Development Manager

Debby Hege, Business Development Manager

Christine Kelly, Business Development Manager

DATE: Tuesday, May 4, 2021

TIME: 9 am PT / 12 pm ET

Booking groups with Princess is both easy and profitable. The unique opportunity to customize your clients experience and adjusting your amenities prior to final payment allows you to maximize your customer’s experience while providing exceptional income for you.

Ted Knight, Business Development Manager

Elena Rodriguez, Director of Sales - National Accounts

Michael Revnes, Director of Sales - Central & Southern U.S.

DATE: Tuesday, May 4, 2021

TIME: 10 am PT / 1 pm ET

In this panel discussion, gain valuable insight from two leading Travel Advisors who have established success with the selling-from-home business model. All levels of experience will benefit as we explore the challenges and opportunities for home-based sales in today’s selling environment. 

DATE: Tuesday, May 4, 2021

TIME: 11 am PT / 2 pm ET

Join John Chernesky, our SVP of Sales & Trade Marketing, plus a special industry guest for a few laughs and fine conversation as we kick off today’s Connect with Princess program. Coffee’s on John! (Not Really).

John Chernesky, SVP of Sales & Trade Marketing

Charles Sylvia, ECC, is Vice President of Industry and Trade Relations with Cruise Lines International Association (CLIA)

DATE: Wednesday, May 5, 2021

TIME: 8 am PT / 11 am ET

Sharing our screen, we’ll walk you through navigating POLAR Online in real time, from creating a booking, managing a booking and the most efficient way to get answers to your questions.

Dana McCullough, Business Development Manager

Marsha Patrick, Director of Sales - Western U.S. & Canada

DATE: Wednesday, May 5, 2021

TIME: 9 am PT / 12 pm ET

Find out what makes the award-winning Princess fleet so unique and why our guests come back again and again. Plus, get a glimpse of what’s to come!

Ryan Fitzgerald, Director of Entertainment

DATE: Wednesday, May 5, 2021

TIME: 10 am PT / 1 pm ET

Learn the many benefits of investing the time to become a Commodore in our Princess Academy.

Korey Seegmiller, Business Development Manager

Natasha Dolgushkin, TA CRM Specialist, Princess Academy

DATE: Wednesday, May 5, 2021

TIME: 1 pm PT / 4 pm ET

It’s Cinco de Mayo so let’s have a virtual fiesta! Join our second After Party for lively conversation and cocktails - virtually, of course! We’ll have some Princess experts whip up a few signature drinks that you can do at home. We’ll also have some special announcements and prizes since it’s also National Travel Advisor Day. ¡Olé!

DATE: Wednesday, May 5, 2021

TIME: There are three different After Parties considering Accommodating Pacific, Mountain/Central, and Eastern Time Zones. Please sign up as appropriate for your region.

Join John Chernesky, our SVP of Sales & Trade Marketing, plus a special industry guest for a few laughs and fine conversation as we kick off today’s Connect with Princess program. Coffee’s on John! (Not Really).

John Chernesky, SVP of Sales & Trade Marketing

Michelle Fee, CEO and founder of Cruise Planners with more than 35 years in the travel industry. Cruise Planners was inducted into the CLIA Hall of fame in 2018, and Michelle received Travel Weekly’s Lifetime Achievement Award in 2017. 

DATE: Thursday, May 6, 2021

TIME: 8 am PT / 11 am ET

Learn about the exciting destinations our beautiful Princess ships will visit in 2022 and 2023. You will also learn about itinerary highlights which you can share with your clients.

Crystal Morgan, Director of Deployment Planning

Neil Rippon, VP of Product Management

DATE: Thursday, May 6, 2021

TIME: 9 am PT / 12 pm ET

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John Chernesky, SVP of North America Sales

Marsha Patrick, Director of Sales, West Coast

DATE: Thursday, May 6, 2021

TIME: 1 pm PT / 4 pm ET

Join John Chernesky, our SVP of Sales & Trade Marketing, plus a special industry guest for a few laughs and fine conversation as we kick off today’s Connect with Princess program. Coffee’s on John! (Not Really).

John Chernesky, SVP of Sales & Trade Marketing

Sherrie and Charlie Funk, Sherrie is owner/president and Charlie is owner/CEO of Just Crusin’ Plus. They started their agency in 1981 and were inducted into the CLIA Hall of Fame in 2012.

DATE: Friday, May 7, 2021

TIME: 8 am PT / 11 am ET

Caring for our guests, our crew and the communities where we sail is part of who we are and our number one priority and commitment. Learn how Princess has been hard at work during the pause to refine our health and safety procedures to keep your guests safe and in control of their experience on board.

Dr. Brenda Barnetson, Director, Clinical Services

Mario Siebaldi, SVP Guest Experience

Lorna Warren, VP Hotel Services

John Chernesky, SVP of North America Sales & Trade Marketing

DATE: Friday, May 7, 2021

TIME: 9 am PT / 12 pm ET

So, after 14 mind-expanding sessions, plus the Wake Show and a few after party happy hours, what did we all learn?

Join John Chernesky for a rather unconventional “Week In Review” closing session as he lives out his game show host dreams and grills the Princess Sales team on the key takeaways from the week. Plus, Princess President Jan Swartz with join for some closing comments.

John Chernesky, SVP of Sales & Trade Marketing

Marsha Patrick, Director of Sales - Western U.S. & Canada

Michael Revnes, Director of Sales - Central & Southern U.S.

Elena Rodriguez, Director of Sales - National Accounts

Anthony Viciana, Director of Sales - Eastern U.S. & Canada

Jan Swartz, Princess President

DATE: Friday, May 7, 2021

TIME: 10:30 am PT / 1:30 pm ET

Learn how guests can experience a Princess cruise that’s personalized and effortless with MedallionClass^®. Available on all ships, it allows more time to connect with loved ones, engage with new friends and explore the destinations we visit.

Martin Bristow, MedallionClass^® Brand Pilot

John Chernesky, SVP of North America Sales

DATE:Thursday, May 6, 2021

TIME: 10 am PT / 1 pm ET

In this session, learn about the wonderful destinations where Princess offers cruisetours.. and it’s not just Alaska! 

Kindra Brownlee, Director of Alaska Planning & Marketing

Wade Menard, Business Development Manager

DATE: Tuesday, May 4, 2021

TIME: 1 pm PT / 4 pm ET

Learn where to find and how to use marketing tools and resources available at NO cost. Experienced travel advisors and those new to the industry can benefit from advice shared in this session.

Shelly Wise, VP of Integrated Marketing

Stephanie Bronson, Business Development Manager

Charlotte Tom, Business Development Manager

DATE: Monday, May 3, 2021

TIME: 9 am PT / 12 pm ET

Learn how Dine My Way^℠, part of the MedallionClass^® experience, allows guests to customize every aspect of their dining experience. Whether it’s scheduling a formal dinner before a show or ordering food and drinks poolside with OceanNow^®, they’ll enjoy a world of dining options on board.

Mario Siebaldi, SVP Guest Experience

Kirk Bardin, VP Onboard Revenue

John Chernesky, SVP of North America Sales

DATE: Thursday, May 6, 2021

TIME: 1 pm PT / 4 pm ET