Kindra is our resident Alaska expert and has been with Princess for 13 years. As Director of Alaska Planning and Marketing, she is responsible for Alaska cruise and cruisetour itinerary development and product messaging. Her favorite cruise itinerary? Voyage of the Glaciers of course! Favorite Princess Lodge? We couldn’t pry an answer from her!
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Martin hails from the maritime city of Southampton, England. In 1988, he joined Princess, and later became an accredited member of the Institute of Hospitality. In February 2016, Martin was selected to come ashore at the start of the MedallionClass project. He is now back at sea with a team of shipboard experts affectionately known as “Brand Pilots” working alongside shoreside colleagues activating each of the wonderful MedallionClass experiences around the fleet.
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Vice President of Onboard Revenue Experience and Business Development
7 years at Princess
Kirk Bardin started with Princess in 2014 working in the Commercial group, leading pricing management for the Americas. In 2016, Kirk transitioned to Guest Experience focused on bringing innovation to all areas of onboard operations. In his current role, he spearheaded the creation and launch of Princess Plus. Kirk enjoys cruising the world with his family and building limited edition Lego sets.
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Blue Pineapple Travel
Owner
Kacie is the proud owner of Blue Pineapple Travel, a fun-loving world traveller and a mom to identical twin boys. Kacie has been to six of the seven continents, and close to 50 countries. With a masters degree in ecology, she spent several years as a science teacher, and she loves destinations with a focus on nature and the outdoors.
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SVP of Sales and Trade Marketing
28 years at Princess
A proud Navy brat, John joined Princess out of first grade and rode his talent for making mediocre coffee all the way to becoming SVP of Sales and Trade Marketing. During his 28 years at Princess, he’s worked in hotel operations, entertainment, onboard revenue and even helped coordinate the design development for over a dozen ships. John is married and the father of twin boys and often shares personal and often comical stories of his family’s travel escapades to drive home the amazing vacation experience that Princess offers its guests.
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Director of Sales - Western U.S. & Canada
24 years at Princess
Many of Marsha's years were spent in our corporate offices overseeing different parts or our contact center and she has knowledge of the inner workings of our trade partner tools.
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Director of Sales - Central & Southern U.S.
25 years at Princess/Cunard
Mike has been a director of field sales representing Cunard since 1996 and Princess since 2005. He enjoys working with travel advisors and admires their entrepreneurial skills. Highlights in his career include the amazing naming ceremonies of QM2 in 2004 and Royal Princess in 2013.
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Director of Sales - National Accounts
18 years at Princess
Elena has been in travel for 37 years of which the last 18 years have been with Princess. She loves to travel and has been fortunate to have traveled to 37 countries and been on over 60 cruise ships throughout her career. Elena loves engaging with travel advisors and when she’s not doing that, she loves spending time with her family, gardening, which is a new passion, and playing with dog Abbie.
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Director of Sales - Eastern U.S. & Canada
16 years at Princess
Anthony began his career with Princess Cruises & Cunard Line in 2005. He previously spent 15 years with Carnival Cruise Lines in a variety of sales positions including Business Development Manager and National Account Director. He loves showing new travel advisors simple ways to enhance their clients’ vacations and add value to services they provide.
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It’s Cinco de Mayo so let’s have a virtual fiesta! Join our second After Party for lively conversation and cocktails - virtually, of course! We’ll have some Princess experts whip up a few signature drinks that you can do at home. We’ll also have some special announcements and prizes since it’s also National Travel Advisor Day. ¡Olé!
DATE: Wednesday, May 5, 2021
TIME: There are three different After Parties considering Accommodating Pacific, Mountain/Central, and Eastern Time Zones. Please sign up as appropriate for your region.
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Brenda is currently Sr. Director of Clinical Services for Princess, Carnival, Holland America, Seabourn and P&O Australia. Her responsibilities include clinical and operational support to the shipboard medical staff, oversight of medical staff performance, training and development, patient safety, clinical risk management and quality assurance, and clinical policy development. She has extensive cruise industry experience in the Senior Doctor role, having served on more than 20 vessels across 3 brands since 2004.
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Cruise Planners
CEO / Founder
Michelle has been in travel for 40 years and started her career as a travel advisor. She founded Cruise Planners and became CEO nearly 30 years ago, and was one of the first home-based travel franchise companies in the nation. She is always focused on innovative technology, creative marketing, and building one of the largest networks of advisors, who not only have passion for travel, but lots of “Cruisitude” as well. And like John, she loves Princess’ pizza right around 11pm poolside, and can’t wait to taste it again real soon.
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Director of Entertainment Operations
18 years in travel
Ryan is the Director of Entertainment Operations for the Princess fleet. He’s been with Princess for six years and with Carnival Corporation for just over 18 years. Ryan helps lead a department that produces incredible shows, activities and experiences for guests. With a focus on bringing our destinations onboard in new and unique ways, creating experiences for every age and leaning on technology in innovative ways, the onboard entertainment product continues to create last memories for all that sail.
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Just Cruisin' Plus
Founders / Owners
Sherrie and Charlie Funk started their company as an outbound tour operator that sent over 3,000 people to the 1982 World’s Fair and evolved into the first cruise-only agency in the state of Tennessee. Just Cruisin’ Plus opened in 1988 and was named Carnival “Agency of the Year” for 1990. Just Cruisin’ Plus has received many national marketing, sales, and customer service awards, and the owners, Sherrie and Charlie Funk were inducted into the CLIA Hall of Fame in 2012.
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Director, Deployment & Itinerary Planning
26 years at Princess
Crystal has a 26-year plus career with Princess and leads the deployment team who are a dedicated and passionate group responsible for the itinerary planning of the entire Princess fleet. Under Crystal’s tenure, Princess has won numerous itinerary awards, including Best Itineraries from Recommend Magazine for a record-setting 13 times. Crystal travelled the world as an Onboard Shore Excursion Manager with Princess Cruises before moving to the corporate offices in Los Angeles and has visited over 100 different countries.
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Vice President of Product Management
19 years at Princess
Neil has been with Princess for almost 20 years and was one of the founding members of the product management team back in 2014; combining pricing and revenue management with broader consumer driven product stories and destination highlights.
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Senior VP
Guest Experience & Product Development
30 years at Princess
Mario oversees the Guest Experience & Product Development department of Princess, which incorporates critical aspects of the guest experience, including guest services, food & beverage, entertainment, onboard revenue and guest technology. With over 30 years of experience at Princess, including a wide variety of onboard and shoreside, Mario brings an in-depth understanding of our operations to this role.
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Cruise Planners
Franchise Agency Owner
Janice is a 40-year veteran of the travel industry, spending most of her years in management on the supplier side of airlines, hotels and cruise companies. Two years after early retirement from Princess, Janice joined as a Franchise Agency Owner with Cruise Planners and has spent the last 13 years following her passion for travel. Asked if she would be retiring any time soon, she says, "Not as long as there is a bucket trip on my list!”
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Group President
Princess | Holland America Line | Seabourn | P&O Australia
Jan serves as Group President of Princess Cruises, Holland America Line, Seabourn, and P&O Australia, four of the nine world’s leading cruise lines in the Carnival Corporation & plc global portfolio of brands. In 2013, she was appointed president of Princess after more than 15 years working with the company. Swartz holds a Master of Business Administration degree from Harvard Business School and earned a Bachelor of Arts degree in Economics from the University of Virginia.
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Cruise Lines International Association (CLIA)
VP of Industry and Trade Relations
Charles has been an active member of CLIA since 1994, when he embarked on a career in cruise sales and marketing at a brick-and-mortar agency in his hometown near Cape Cod, MA. In his role at CLIA, he champions the interests of it’s North American Travel Trade Membership (more than 44,900 travel agency owners and agents) and he serves as primary liaison for the CLIA Strategic Trade Advisory and Review Board (STARBoard) and the CLIA Trade Relations Committee.
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World Travel Holdings
Co-chairman & CEO
Brad has over 40 years of experience in the travel industry. In 2005, he co-founded World Travel Holdings, a multi-brand travel distributor that includes CruiseOne, Dream Vacations, Cruises Inc and several other U.S. brands, as well as brands in the United Kingdom. World Travel Holdings is one of the world’s largest cruise distributors and consistently ranked as one of the largest travel entities in the U.S. by Travel Weekly.
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Vice President of Guest Services
17 years in travel
Lorna has worked in the cruise industry since 2003 and joined Princess as Vice President of Guest Services in 2018. In her role, she oversees our Hotel Operation and leads our efforts to transform our shipboard hotel organization. She is focused on making Princess a leader in service excellence, integrating our strong service culture with MedallionClass experiences across all shipboard functions, and driving the onboard quality assurance program.
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Vice President of Integrated Marketing
14 years at Princess
Shelley leads the North American marketing campaigns, in house creative team and consumer insights & analytics for Princess. Her team plans, implements & analyzes marketing programs which support the brand strategy and commercial objectives. Shelley graduated from the University of Southern California and resides in Santa Clarita, California, with her husband, two sons and two mini longhaired dachshunds.
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Business Development Manager
39 years in travel
Amy began her career in travel in 1982 and her experience has included managing a group travel department, escorting groups and marketing for a large multi office travel agency group. Having joined Princess in 1998, she enjoys working with her Travel Advisor partners to help them continue to grow their businesses.
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Business Development Manager,
National Accounts
33 years in travel
LaDonna started her career in travel by attending the International Aviation and Travel Academy in Arlington, Texas in 1989. Since that time she served as a travel agent for 18 years and served on the National Board for the Professional Travel Agents of North America. LaDonna came to Princess in 2016 as a BDM and then moved to National Accounts. LaDonna holds a degree in Anthropology and American Studies from the College of William and Mary in Williamsburg, Virginia.
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Business Development Manager
2 years at Princess
Stephanie is the SW Florida BDM and joined the Princess team in 2019. She believes that when you put an investment in travel you are putting an investment in yourself, so let’s get investing!!
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Business Development Manager
24 years at Princess
Starting her travel career with Singleworld, Kate has spent the last 31 years in the cruise industry - 24 of those with Princess. An expert in Contemporary, Premium and Luxury Cruising (she is a top performer for Cunard) Kate is known by her travel partners for her responsiveness and can-do attitude.
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TA CRM Specialist, Princess Academy
15 years in Princess Academy
Natasha has been with Princess 22 years and has lead our Princess Academy support team since 2006. She is a wealth of knowledge about our travel advisor program offerings.
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Business Development Manager
24 years at Princess
Debby hails from Upstate New York and celebrates 24 years with Princess as a Business Development Manager this April. Her Alaska Consumer Shows held in conjunction with a local raptor rehabilitation center are legendary for helping bring the destination to life.
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Business Development Manager
38 years at Princess
With a 42 year career in the travel industry, Judy joined Princess in 1983 after a trip to Alaska inspired her to join “the best cruise line in Alaska”. Judy’s Alaska presentations are renowned and in demand and together with her travel advisor partners, she has helped thousands of travelers visit The Great Land for their trip of a lifetime.
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Business Development Manager
18 years in travel
With a total of 18 years in the business starting as a front-line travel consultant, Christine worked with Franchisees and Independent Consultants as a Corporate & Franchise Trainer for one of the largest Travel Companies in North America. Christine brings that wealth of knowledge and experience to her travel partners as the Business Development Manager for Eastern Canada.
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Business Development Manager
26 years at Princess
Over the last 47 years, Ted has worked for airlines, owned or partnered in a number of travel agencies and was fortunate enough to join Princess in 1994 as the Business Development Manager in Central and North Florida. An avid Alaska follower, Ted has traveled to Alaska over 50 times in the last 40 years and considers it the best destination in the world.
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Business Development Manager
20 years at Princess
Selina is a Business Development Manager covering part of Southern California. Selina has 20 years with Princess and within this time has worked in various internal customer service and system support teams. She has a wealth of knowledge about our trade partner tools.
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Business Development Manager
28 years in travel
Dana is a Business Development Manager covering part of Northern California. Dana has 5 years with Princess. Prior to Princess Dana was a travel advisor for 28 years and knows the Princess systems well from the Travel Advisor standpoint.
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Business Development Manager
35 years in travel
Wade, Business Development Manager for British Columbia, Canada, started his passion for travel as a flight attendant with Air Canada. In that role he explored the world for 23 years before joining Princess as a BDM. His 12 years in his role at Princess has given him the opportunity to explore Alaska over 20 times!
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Business Development Manager
21 years in travel
A 21-year travel industry veteran, Natalie joined Princess in 2009. Iceland and Norway are her favorite cruise experiences and French Polynesia is on the top of her bucket list. Natalie grew up in Germany and lived in Cyprus and Greece before moving to the United States so travel is in her blood. She enjoys working with advisors and agencies to help their clients fulfill their travel dreams.
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Business Development Manager
16 years in travel
Wendy has been in the travel industry for 16 years and currently serves as the Business Development Manager for the Mid Atlantic area. She previously held positions as a District Sales Manager for Trafalgar and Brendan Vacations as well as with a travel agency in both Sales and Travel Management.
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Business Development Manager
22 years at Princess
Monika joined the team in January of 1999 when she was hired as a BDM for Cunard and Seabourn and since 2005 she has proudly represented Princess. Over a long career in sales and marketing, it’s rewarding for Monika to work closely with travel advisors because that’s how her career began. Monika believes the combination of resources and personal relationships helps an agency grow.
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Business Development Manager
35 years in travel
Alisa has been in the travel industry for 35 years and began her career with Princess in 2017 as a Business Development Manager. Her career also includes 16 years as the Sales Manager for Carnival Cruise lines and Owner of Dream Destinations LLC for 15 years.
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Business Development Manager
23 years at Princess
Joe is based in Minneapolis/St. Paul and he is enjoying his 23rd year with Princess. Alaska is his favorite destination, and he enjoys working with both brick and mortar agencies and at home advisors to promote to it. He has been involved with the Upper Midwest Chapter of ASTA for many years.
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Business Development Manager
15 years at Princess
Korey, Business Development Manager for Northern California, has been in the Travel Industry for 25 years and has been a part of the Princess/Cunard team for 15 of those years serving Northern California Travel Advisors.
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Business Development Manager
16 years at Princess
Charlotte definitely has a zest for travel as she has been in the industry since she graduated from college and jumped onboard a cruise ship. Princess/Cunard have been her home for the last 16 years as the Business Development Manager in South/Central Florida, based in Palm Beach county. Alaska is one of her favorite places to market as she worked in Juneau, Alaska for Princess Tours early in her career.
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Chief Commercial Officer
33 years at Princess
Deanna leads the teams responsible for Commercial Planning, Revenue Management, Marketing/Public Relations, Consumer Sales, Trade Sales, Customer Service, Casino, Shore Excursions, Fleet Deployment and Itinerary Development globally for Princess, encompassing two domestic and seven international offices including United Kingdom, Australia and throughout Asia. She is responsible for creating sustainable competitive advantages to drive ROI for Princess’ proprietary MedallionClass cruising.